Announcements, commentary and coverage about us, and our work

"Internal Communications - is rebadging the answer?"

In a blog earlier this year entitled “Internal communications must seize its opportunity in 2019”, I remarked on an interesting development we had observed during 2018 and that has continued into this year.  This was the addition of the word Engagement to the role title, as in Director of Internal Communications and Engagement (a search we conducted in 2018).…

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The problem with Content

Companies have long published content (annual reports, sustainability reports) so it is not a new part of the communications mix.  However, digital and social media has opened up almost endless ‘owned media’ possibilities and enabled companies to build their own processes and platforms to deliver content direct to stakeholders and customers…

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Building employee trust & confidence in leaders

I was at a roundtable last week with a number of communications directors as well as others from related backgrounds, and the topic of trust in business came up, as it so often does. We discussed some of the contributory factors; corporate greed and pay offs coupled with apparent rewards for misconduct/failures exacerbating the situation; data privacy/loss of data; profiteering at…

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