Announcements, commentary and coverage about us, and our work

“Work is a social experience”. Do companies go out of their way to make sure it’s not like that?

This is a quote from our latest report, “The Missing Link”, which examines the importance of the employee experience and how companies so often neglect this fundamental concept, or fail to consider it as a strategic priority – is this your experience? Our research also highlights a number of developments that have further underlined the importance of the employee experience and the…

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Who really matters?

The majority of companies and their leadership teams, obsess about the perceptions of external stakeholders to the detriment of their key internal audience, employees according to our latest report, “The Missing Link”, backed up (and observed) by no shortage of anecdotal evidence. Employees have tended to lag behind other audiences in the overall stakeholder hierarchy, although the situation is changing, and culture…

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The Missing Link

The research that I frequently blogged about last year is finally about to see the light of day. Entitled “The Missing Link”, it takes as its premise the fact that culture, purpose, brand and the overall employee experience, along with the factors that influence all of these, are still, by and large (and there are exceptions), not a strategic priority for…

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